Blink Health Verified 13m ago
Technical Writer, Patient Content
New York, NYAll locationsNew York, NYPittsburgh, PA Hybrid
Salary not listedPaySalary not listed
TypeNot specified
Work settingHybrid
Verified listing
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About the role
We are seeking a Technical Writer to join our Knowledge Management & Communications team. You will be responsible for all of our team’s patient-facing content.
What you'll bring
- Bachelor’s degree with 5+ years of experience in Technical Writing, Content Strategy, Knowledge Management, Communications, or related field.
- Demonstrated experience with technical writing and ability to provide work samples.
- Familiarity with AI conversational design, prompt writing, or training AI systems with structured content.
- Strong ownership mentality and high-quality standards.
- Experience developing and following style guides and tone of voice standards.
- Strong analytical skills and ability to translate raw data and feedback into clear, actionable content improvements.
- Exceptional attention to detail.
- Healthcare experience is a plus.
- Experience writing for AI Agent training is a plus.
- Contact center or customer support content experience is a plus.
- Experience designing conversational AI journeys, intents, or dialog flows is a plus.
Benefits
Applicants who provide their phone number and consent to receive text messages may receive SMS or MMS updates from Blink Health regarding their application.
Locations
New York, NYPittsburgh, PA