Network (VoIP) Engineer Lead
Streeterville, Chicago, IL On-site
$110,240–$181,896 a yearJobFig found this opening at its original source and checks that it remains available.
About the role
The IT Network (VoIP) Engineer Lead is primarily responsible for the design, implementation and support of enterprise voice infrastructure and applications utilized by Lurie Children’s. This includes telecommunication and relevant network appliances and technology for transport of voice services within the Lurie Children’s campus and the Internet. This position is expected to lead a team of technical and other resources in accomplishing this goal. This position will provide project and task supervision for all network infrastructure team members including performance review feedback. The IT Network (VoIP) Engineer Lead must also possess a master level understanding of all assigned voice, network, and application technologies.
What you'll bring
- The IT Network (VoIP) Engineer Lead must also possess a master level understanding of all assigned voice, network, and application technologies.
- Bachelor’s Degree in Information Systems/Computer Science or a directly related field or equivalent work experience is required.
- Comprehensive knowledge of Avaya or other voice technologies as they relate to the voice infrastructure.
- 5+ years experience with design, implementation, and support of relevant voice technologies in a complex enterprise network environment.
- 5+ years’ experience in the operations and monitoring of all telecommunication systems, including PBX switches, VoIP, quality of service, voice mail, call/cost accounting, telephones, internal wireless phones.
- 5+ years working with cable management and standards for IDF and Data Centers.
- Master level skills in relevant voice technologies.
- Programming or scripting skills necessary to assist in server and client management tasks.
- Demonstrated project management skills from both team member and leader roles.
- Analytical thinking for effective problem determination and correction within the department and in the user community is essential.
- The ability to work independently, make decisions under pressure, while providing timely and responsive services are the keys to this position.
- Excellent time and project management skills, customer service and interpersonal skills, system diagnostic and communication (written and oral) are critical for success in this position.