Network engineer jobs in United States

About the role

Fulcrum Technology Solutions, LLC. has an opening for an experienced Engineer to serve as a tier 3 escalation for the Network Operations Center group. This position is a critical role in supporting Fulcrum clients, and providing leadership for Fulcrum technical operations. The ideal candidate will have solid technical skills and a track record for leading small teams in a highly technical, process-driven environment. Our ideal candidate is logical and proactive, thinks through their activities and understands how their work contributes to Fulcrum’s value to the client.

What you'll bring

• 5+ years of IT experience
• Experience working in a managed service provider (MSP) or IT operations role
• Strong experience working with RMM and PSA systems
• Experience working in a fast-paced environment, with the ability to adapt to frequent change and be able to work a flexible schedule
• Must have demonstrated project management skills, with the ability to manage multiple priorities.
• Ability to interact with and effectively present information to employees, management and customers
• Ability to coach and mentor employees
• Strong Troubleshooting and response skills
• Working understanding of Microsoft Server and virtualization technologies
• Server OS knowledge – Windows (2008/2012/2016) and Linux (RHEL)
• Desktop OS knowledge – Windows and Mac OS X
• Experience with monitoring and patch management systems, like Labtech and Connectwise

Benefits