Network Engineer
Chicago, IL, United States On-site
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About the role
You might be experienced in Networking, but if you’re eager to learn more, IPsoft is the place for you. Our engineers thrive on the opportunity to dive into a wide variety of technologies. Our large portfolio of clients allows engineers to gain exposure to a wide variety of network systems and hardware such as Cisco, Juniper, Riverbed and F5 – just to name a few. As one engineer puts it, “IPsoft will expose you the most technology in the shortest amount of time.” As a member of the IPsoft team, you will be responsible for diagnosing and resolving problems across a variety of hardware platforms and vendors including Cisco, Juniper, F5, Checkpoint, Palo Alto, WAN acceleration, and more across our global client base. You will best represent IPsoft through every interaction with our clients, whether it be during a routine meeting, a troubleshooting call or a complex implementation.
What you'll bring
- 5+ years of experience as a network engineer in an implementation and operational support role.
- Solid understanding of Cisco internetworks, routing and switching and related protocols, LAN/WAN.
- Strong Interpersonal skills and customer service skills are required.
- Exceptional written and oral communication skills are essential.
- Willingness to work extra hours as operational needs dictate.
- A strong desire to take on new challenges that will not only develop yourself, but will help to contribute to the operation at a higher level.
- Security, firewalls, load balancers and wireless strongly desired.
- Customer advocacy experience highly preferred.
- Experience creating reports with MS office products (Excel, Visio, MS Word) is strongly desired.
- Experience working with offshore/global teams is desired.
- Experience in managed IT services or enterprise environment a plus.
- Ability to mentor and train junior team members is strongly desired.