Part-time Client Support Specialist-Anderson Shelter
Anderson, South Carolina, 29625-1310, United States On-site
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About the role
The Client Support Specialist (CSS) is a key member of the Shelter Operations and Client Support Team, responsible for providing trauma-informed support and promoting structure and community living within the shelter environment. CSS staff carry a shelter support caseload and offer consistent engagement, structure reminders, and behavioral support to clients as they navigate communal spaces. CSS staff play a vital role in reinforcing shelter expectations, building rapport with clients, documenting support interactions, and identifying patterns that may require additional attention or referral. The CSS works collaboratively with Shelter Operations team members and leadership to maintain an emotionally safe, structured, and welcoming space for all clients.
What you'll bring
- Familiarity with trauma-informed care and structured support approaches
- Strong communication, documentation, and follow-through skills
- Computer literacy required, including the ability to navigate client databases and use Microsoft Office products (Outlook, Word, Excel, Teams) for documentation and internal communication
- High school diploma or GED required
- Valid driver’s license and reliable transportation
- 1–2 years of experience in shelter, residential, or communal living environments preferred