University of Arkansas for Medical Sciences Verified 4d ago
Help Desk Technician - Part Time
Fayetteville, NCAll locationsFayetteville, NCFayetteville, AR On-site
Salary not listedPaySalary not listed
TypePart-time
Work settingOn-site
Verified listing
JobFig found this opening at its original source and checks that it remains available.
About the role
The Help Desk Technician is responsible for providing assistance and support related to campus technologies, including but not limited to computer systems, hardware, software, and mobile devices. This position responds to requests, runs diagnostics, actively troubleshoots, isolates problem(s), and determines and implements solution. If beyond scope, recognizes when to escalate to next tier of support.
What you'll bring
- High school diploma or equivalent
- Customer service experience
- Experience with Microsoft Office applications
- Required checks are identified in the position listing.
- Demonstrated experience of the operations of personal computers and the functions of various software
- Knowledge, Skills & Abilities
- Strong communication skills
- Knowledge of both Mac and PC's
Locations
Fayetteville, NCFayetteville, AR