Part-Time Client Engagement Coordinator
Wilmington, North Carolina, 28401, United States On-site
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About the role
We’re looking for a warm, energetic, and highly organized Part-Time Client Engagement Coordinator to help prospective clients get connected with the care they need. The Client Engagement Coordinator plays an important role in helping prospective clients move from their first contact with Evolution Wellness to a scheduled appointment. This position is ideal for someone who genuinely enjoys talking with people, is comfortable picking up the phone, and doesn't give up when someone doesn't respond the first time. You’ll follow up with prospective clients, help match them with an appropriate clinician, assist with scheduling, and make sure potential clients don't fall through the cracks. You’ll also provide scheduled phone coverage, support client re-engagement efforts, and assist with community outreach. This is a great opportunity for someone who enjoys relationship-building, works well toward measurable goals, and gets satisfaction from helping people take the next step.
What you'll bring
- High school diploma or equivalent required
- Strong written and verbal communication skills
- Excellent organization and follow-through
- 1–3 years of customer service, scheduling, administrative, healthcare, sales, hospitality, or similar experience preferred
- Experience in healthcare or behavioral health is a plus, but not required