Senior Business Solutions Team Lead (Remote US)
Austin, Texas, United StatesAll locationsAustin, Texas, United StatesRemote - United StatesIrvine, California, United StatesColumbus, Ohio, United StatesOrlando, FL, United StatesAtlanta, GA, United StatesDallas, Texas, United StatesDetroit, Michigan, United States Remote
Salary not listedJobFig found this opening at its original source and checks that it remains available.
About the role
Internally this role is titled Associate Director, Revenue Operations* We’re looking for an Associate Director, Revenue Operations to help lead and scale Directive’s Revenue Operations practice. This is a senior, client-facing player-coach role for someone who combines strong people leadership with deep technical expertise across Salesforce, marketing automation, and HubSpot. You’ll partner closely with the Director of Revenue Operations to lead a team of RevOps Strategists, oversee complex client engagements, and ensure we consistently deliver high-quality strategic and technical work. You’ll also remain hands-on, stepping into client environments to guide architecture, troubleshoot complex issues, conduct audits, and support implementations when deeper expertise is required. The right person is equally comfortable leading a team, presenting recommendations to senior client stakeholders, and getting into the details of a Salesforce or marketing automation environment.
What you'll bring
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- 5+ years of experience in Revenue Operations, Marketing Operations, CRM consulting, marketing automation, or a related discipline.
- 1–2+ years of direct people management or formal team leadership experience.
- Active Salesforce Administrator Certification.
- Strong hands-on Salesforce Sales Cloud administration and implementation experience.
- At least 2–3 years of hands-on Pardot implementation and administration experience.
- Strong hands-on experience with HubSpot Marketing Hub, including automation, lifecycle management, data architecture, integrations, and reporting.
- Experience leading complex CRM and marketing automation implementations, audits, migrations, or optimization initiatives.
- Strong understanding of lead lifecycle management, lead routing, attribution, CRM/MAP integrations, automation, and data governance.
- Demonstrated ability to lead senior-level client conversations and translate technical issues into business recommendations.
- Strong written and verbal communication with the ability to confidently manage client expectations and difficult conversations.
- Ability to balance leadership responsibilities with hands-on technical execution.