Merchandiser (UK), Product Merchandising
London On-site
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About the role
Product Merchandising blends intuitive merchandising strategy and deep local expertise to position, promote, and present content — making it easy and enjoyable for every Netflix member to choose what they'll love. We're blending global scale with deep local expertise, and we're looking for people who can bring both. As a Merchandiser, you shape the merchandising experience for Netflix members in your markets — across creative, editorial, and catalog dimensions. You are a platform-first impact driver: someone who shapes how the Netflix experience looks, reads, and feels for members in the UK across every surface, every content format, and every moment.
What you'll bring
- A proven ability to engage customers via digital promotional and/or merchandising tactics, driving product engagement in an authentic and culturally relevant manner.
- Deep cultural fluency in the UK and curiosity to learn about new ones.
- You understand what resonates, what's trending, and what UK members respond to.
- A strong track record of using data to make decisions — you're comfortable reading consumer insight studies, dashboards, spotting patterns, and translating insights into action.
- Experience writing strategic briefs: you can define a problem clearly, build hypotheses, stress-test your own assumptions before making a recommendation with conviction, and bring stakeholders along.
- Operational excellence: you're organized and accurate under high-volume, fast-moving conditions.
- Think in systems: you instinctively connect content, members, product behavior, and market context into a coherent picture, and you know which questions to ask to fill in the gaps before forming a view.
- A collaborative approach: you work well across functions, time zones, and seniority levels, and you know when to push back and when to align.
- Genuinely love entertainment: you are an avid consumer of content across film, series, and beyond, and you bring real passion and taste to the work.
- Native or full professional fluency in [local language(s)] and English
- mastery of [local] editorial and cultural standards.
- Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates.