OKX Verified 6h ago
Principal AI Engineer, Chatbot Development
San Jose, California, United States Hybrid
$250,444–$375,666 a yearPay$250,444–$375,666
TypeNot specified
Work settingHybrid
Verified listing
JobFig found this opening at its original source and checks that it remains available.
About the role
We are looking for a Principal AI Engineer to lead the architecture and deployment of large-scale, LLM-powered conversational Chatbot systems serving both enterprise and consumer use cases. This is a hands-on technical role focused on building intelligent, autonomous chatbot systems operating in real-time crypto environments. You will define the technical vision and own end-to-end delivery of production-grade conversational AI platforms.
What you'll bring
- PhD or Master's in Computer Science, AI, Machine Learning, or related field with at least 10 years of industry experience.
- Deep understanding of the engineering complexity behind industrial dialogue systems, including orchestration layers, intent classification, policy control, and fallback strategies.
- Proven experience deploying large-scale conversational products (To Business or To Consumer) in production environments.
- Hands-on experience designing multi-tier intent routing and training classifiers for high-accuracy task allocation.
- Experience building structured dialogue evaluation frameworks (automatic metrics, LLM-as-judge, human review systems, etc.).
- Strong experience driving automated bad-case discovery, logging systems, experiment design, and A/B testing frameworks.
- must be comfortable operating with ambiguity and speed