Production Support Engineer - Trading Systems
Houston On-site
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About the role
Q-Tx LLC, based in Houston, Texas, is an independent commodities trading business, leveraging our passion for data, research, technology and trading expertise to deliver consistent and high-quality returns for our investors. Q-Tx is affiliated with Qube Research & Technologies, a global quantitative and systematic investment manager. Your future role within Q-Tx: • Your core objective will be to provide high-touch user support to the Q-Tx team who trade across major US markets. • Provide prompt user support for investigations & resolution of any system issues impacting front office trading flows. • Liaise with internal and external teams on a day-to-day basis to provide effective management of the QRT trading infrastructure, resolving issues through to completion. • Support trading platforms on different OS environments – Windows & Linux (Manual trading application, Algorithmic trading platforms, Exchange/FIX connectivity system, and Risk systems). • Ensure all trading components are up and running before the start of each trading day and support the release management process ensuring stability of the production environment. • Provide maintenance and support of static databases and supporting processes. • Develop tools to continuously improve our ability to monitor the trading environment. • Evening/weekend support requirements (normally through remote access). Your present skillset: • >2yrs of Bash, Command Dos, Powershell or Python scripting experience is essential. • Minimum 3yrs in a support role. • Excellent problem solving and highly effective business analytics capabilities required. • Must have a keen focus on ownership of issues and commitment to resolving them. • Excellent written and oral communication skills are essential. • Expert windows desktop and server administration experience is essential. • High level of Linux OS experience is essential. • Expert relational database skills (in order of preference: SQL Server, Postgres) are essential. • Experience of managing the expectations of Front Office traders and senior management is desirable. • Knowledge of Equities, Futures, Commodities and FX asset classes is an advantage. • Knowledge of market data feed handlers and execution feeds is an advantage. • Knowledge of market-making/liquidity provision and algorithmic trading is an advantage.
What you'll bring
- Experience of managing the expectations of Front Office traders and senior management is desirable.