Shipping, Receiving & Inventory Specialist
Charlotte, NC On-site
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About the role
Grow with Humility - We're relentless learners. We seek feedback, own mistakes, and get better every day. As our Shipping, Receiving & Inventory Specialist, you'll own the full physical and system-of-record journey of our materials: shipping finished robots and parts to customers around the world, receiving and putting away incoming inventory, and keeping our ERP a trustworthy mirror of what's actually on the shelf. You'll be the go-to expert who untangles international customs, tenders lithium-battery and freight shipments correctly, and turns around the shipping quotes our Sales team relies on. This is a hands-on, individual-contributor role with real ownership: you'll set the standard for how a fast-growing robotics company ships. As we scale, the person who masters this function has a front-row seat to how a modern operation is built — and helps build it. If you take pride in getting the details right and want your work to matter, this is where you'll make an outsized impact.
What you'll bring
- You've spent 3+ years hands-on in shipping, receiving, warehouse operations, or logistics, and you're comfortable owning the whole process end-to-end — not just one slice of it.
- You ship it right the first time: domestic parcel, LTL/FTL freight, and international shipments, with accurate packaging, labeling, commercial invoices, and customs documentation.
- You've navigated international shipping and customs before, and you know how to keep a shipment from getting stuck — or how to get it un-stuck when it does. (DHL experience is a real plus here).
- You treat inventory as sacred: every physical move gets reflected promptly and accurately in the ERP, and you catch part-number, quantity, or documentation errors before they reach a customer or the production floor.
- You keep customers and internal teams moving — packing, and staging orders on schedule, and turning around shipping quotes and lead-time answers for Sales quickly.
- You're comfortable handling (or getting certified to handle) regulated materials — DOT/IATA dangerous goods and lithium-ion batteries.
- If you don't have the certs yet, you're ready to earn them fast (we pay for it).
- You bring builder energy to a startup: processes are still being written, and you want to help improve them rather than wait for a perfect playbook.
- You take radical ownership.
- When you don't know something, you figure it out — you're a teammate first.
- Experience with Acumatica ERP, or another ERP's inventory, purchase-receipt, sales-order, and shipment workflows.
- Deeper international/customs fluency — HTS classifications, ECCNs, Incoterms, export documentation, and coordinating with customs brokers.