Aviation jobs in Houston, TX

About the role

The RMA Quality Specialist owns the returns process end to end: inspecting, testing, and triaging warranty returns; shipping failed units back to the OEM for root-cause analysis; and building the failure-trend data that feeds back into product improvement. This role also supports production quality by inspecting and testing incoming production samples from our OEM or CM partners and assisting with in-house advanced engineering testing as required. This is a hands-on role for someone who is meticulous, detail-driven, and comfortable owning a queue of physical product moving through multiple stages of inspection.

What you'll bring

• Associate degree or higher, or equivalent hands-on experience
• 3 – 5 years’ experience in a quality inspection and testing role
• Proficiency working with a computer
• Familiar with MS Office
• Experience with ERP or quality-tracking systems (e.g.
• Ability to perform multiple tasks in a fast-paced environment to assure quality requirements
• Ability to follow documented procedures and standards
• Ability to use inspection tools and equipment (e.g., calipers, multimeters, basic electronic test equipment)
• Excellent time-management, organizational, and communication skills, with strong attention to detail
• Comfortable with repetitive hands-on tasks and occasional lifting of product and packaging
• Experience testing audio, electronics, or Bluetooth-connected consumer products
• Familiarity with ESD-safe handling practices