Entry-level jobs in Philadelphia, PA

About the role

Remote Chat and Email Representative to prospective clients through clear, timely, and professional written communication. This role is ideal for someone who is organized, empathetic, and confident handling a high volume of inquiries while providing a positive experience in every interaction. As a key part of the support team, you will help ensure accurate information, timely responses, and a welcoming first impression of the practice. You will play an important role in strengthening trust, improving responsiveness, and supporting smooth day-to-day communication across the organization.

What you'll bring

• Experience in customer service, administrative support, or a similar communication-focused role
• Strong written communication skills with excellent grammar, spelling, and tone
• Ability to manage multiple conversations and priorities while staying organized
• Comfort working independently in a remote environment
• Strong attention to detail and ability to follow established processes
• Basic proficiency with email platforms, chat tools, and computer systems
• Ability to handle sensitive information with discretion and professionalism
• Familiarity with scheduling systems, CRM platforms, or electronic documentation tools
• Experience supporting clients through written digital channels
• Work Environment
• Fully remote role
• Primarily text-based communication through chat and email