Full-time jobs in Cincinnati, OH

About the role

We are seeking a motivated Customer Service Trainer to design and deliver engaging training programs that equip team members with the knowledge, skills, and confidence needed to provide outstanding customer service. This role plays a key part in maintaining service excellence by coaching employees, evaluating performance, and supporting ongoing professional development.

What you'll bring

• Strong communication and presentation skills.
• Excellent interpersonal and coaching abilities.
• Ability to motivate and inspire individuals and teams.
• Strong organizational and time management skills.
• Problem-solving mindset with attention to detail.
• Professional attitude and positive approach to learning.
• Ability to adapt training methods to different learning styles.
• Comfortable working in a collaborative, team-oriented environment