Full-time jobs in Myrtle Beach, SC

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Pulte Homes of Texas, L.P. Verified 37h ago

Senior Customer Care Manager - Myrtle Beach, SC

Myrtle Beach, SC On-site

Salary not listed
PaySalary not listed
TypeFull-time
Work settingOn-site
Verified listing

JobFig found this opening at its original source and checks that it remains available.

About the role

This is a professional customer facing role.  Team members will follow division specific dress code requirements. This is a professional, customer facing role.  Team members follow division specific dress code requirements.

What you'll bring

  • Typically requires a University degree or equivalent experience and minimum 6-8 years of prior relevant experience.
  • Minimum of 2 years at Customer Care Manager II or equivalent
  • Exceptional customer service orientation with the ability to adapt and interact effectively with various personality types
  • Committed to delivering high-quality service and diligent follow-up
  • Excellent communication and listening skills
  • Analytical ability necessary to perform root cause analysis
  • Ability to manage warranty/customer service processes
  • Basic computer skills
  • Skilled in conflict resolution to address customer concerns effectively
  • Knowledge of cost management principles and practices
  • Valid driver’s license as driving is an essential function of this position