Pulte Homes of Texas, L.P. Verified 37h ago
Senior Customer Care Manager - Myrtle Beach, SC
Myrtle Beach, SC On-site
Salary not listedPaySalary not listed
TypeFull-time
Work settingOn-site
Verified listing
JobFig found this opening at its original source and checks that it remains available.
About the role
This is a professional customer facing role. Team members will follow division specific dress code requirements. This is a professional, customer facing role. Team members follow division specific dress code requirements.
What you'll bring
- Typically requires a University degree or equivalent experience and minimum 6-8 years of prior relevant experience.
- Minimum of 2 years at Customer Care Manager II or equivalent
- Exceptional customer service orientation with the ability to adapt and interact effectively with various personality types
- Committed to delivering high-quality service and diligent follow-up
- Excellent communication and listening skills
- Analytical ability necessary to perform root cause analysis
- Ability to manage warranty/customer service processes
- Basic computer skills
- Skilled in conflict resolution to address customer concerns effectively
- Knowledge of cost management principles and practices
- Valid driver’s license as driving is an essential function of this position