Server Capacity & Fulfillment Planner
Pittsburgh, Pennsylvania, United States On-site
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About the role
Teraswitch is seeking a Server Capacity & Fulfillment Planner to own the planning and coordination required to turn customer demand into delivered bare metal infrastructure. This role maintains a complete view of available, reserved, incoming, and deployed server capacity across Teraswitch locations. You will match customer orders to existing inventory, forecast future requirements, identify capacity shortfalls, and coordinate the work necessary to fulfill each order. You will serve as the central owner of the fulfillment plan. Other teams will perform purchasing, shipping, facility preparation, and hands-on technical work, but you will ensure their activities are properly sequenced and that every order continues moving toward delivery. This is a planning and coordination role—not a warehouse, purchasing, or hands-on server-technician position. You will define what needs to happen, create and track the required work, manage dependencies, and maintain visibility from the initial request through final delivery.
What you'll bring
- Experience in server capacity planning, infrastructure fulfillment, technical operations, inventory planning, supply planning, or a similarly coordinated operational role.
- Strong understanding of server hardware, including processors, memory, storage, network interfaces, and supporting components.
- Ability to translate customer requirements into specific server configurations and fulfillment plans.
- Strong forecasting, prioritization, and analytical skills.
- Demonstrated ability to coordinate multiple orders, projects, locations, and dependencies simultaneously.
- Strong project-management skills with consistent attention to deadlines, blockers, documentation, and follow-through.
- Experience working across Operations, Purchasing, Logistics, Sales, and technical teams.
- Ability to distinguish between physically available, technically suitable, reserved, incoming, and deployable inventory.
- Comfort working with ticketing, inventory, documentation, and infrastructure-management systems.
- Strong written and verbal communication skills.
- The judgment to identify risks early, escalate clearly, and drive work through completion.