Full-time jobs in Pittsburgh, PA

About the role

The Customer Success Manager (CSM) is a mid-level role focused on technical account management, customer onboarding, and long-term customer success. This position owns the end-to-end training experience for new customers—guiding them from initial onboarding through successful deployment and transition into ongoing support. Note:  We are looking for someone for the East Coast Area near Pittsburg with easy access to an airport:

What you'll bring

• Excellent written and verbal communication skills
• Strong customer service mindset with a solutions-oriented, problem-solving approach
• Experience with or familiarity in CCTV inspection technology
• Ability to work efficiently in a fast-paced, customer-facing environment
• Demonstrated leadership, teamwork, and cross-functional collaboration skills
• Highly organized with proven project and task planning capabilities
• Dependable, self-motivated, and accountable
• Ability to quickly learn and adapt to new technologies
• Familiarity with both field and office use of CCTV inspection software
• Ability and willingness to travel to customer locations as required
• Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?