Sutherland Verified 24h ago
Customer Service Representative- Italian/English
Alexandria, Alexandria Governorate, Egypt On-site
Salary not listedPaySalary not listed
TypeFull-time
Work settingOn-site
Verified listing
JobFig found this opening at its original source and checks that it remains available.
About the role
This is a full-time on-site role located in Alexandria for a Customer Service Specialist . In this role, the Customer Service Specialist will be responsible for delivering exceptional customer support , addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction .
What you'll bring
- 🚀
- We’re Hiring Talented People! 🌟
- Fresh Grads are welcome to apply! 🎓
- ✅ Fluency in English and Italian is a MUST! (B2)
- ✅ Strong skills in Customer Service & Customer Support 🤝
- ✅ Proven ability to enhance Customer Satisfaction & Customer Experience 💯
- ✅ Problem-solving, active listening, & attention to detail 👂💡
- ✅ Flexibility with night & overnight shifts is essential 🌙
- 💼 If you’re passionate about making a difference and love helping customers, we want YOU! 🌟
- ✅ Experience in a customer-facing role and familiarity with CRM tools is a plus! 🖥️
- ✅ Proficiency in professional phone etiquette & communication techniques is a plus 📞💬