Jobs in American Fork, UT

About the role

As an Enterprise Customer Success Manager at LVT, you will act as the strategic partner and primary executive interface for our high-impact enterprise accounts. This role requires a blend of technical acumen, executive presence, and a proactive approach to retention and growth.

What you'll bring

• Strong familiarity with video surveillance, advanced analytics, IoT, or related intelligent site technologies.
• Exceptional communication, negotiation, and interpersonal skills, with a proven ability to command a room and present effectively to C-level executives.
• Ability to analyze complex usage metrics and operational data to derive actionable insights and build compelling value narratives for clients.
• A customer-centric mindset with a track record of anticipating client needs, mitigating churn risk, and navigating complex corporate hierarchies.
• Strong internal coordination skills, with the ability to rally cross-functional teams to solve customer challenges and execute corporate objectives.
• Bachelor’s degree in Business, Marketing, or a related field, and the ability to travel up to 30% for strategic on-site client reviews.

Benefits