Jobs in Barcelona, Spain

About the role

We are hiring a Tech Support/Help Desk Technician candidate that will provide support to internal employees by helping identify and solve various requests. This includes providing help desk to local end users and raising tickets with relevant IT escalation tier following these through.

What you'll bring

• 3+ years of proven experience as IT Help Desk technician or a similar role
• Strong hardware and software technical troubleshooting skills
• Experience with Microsoft environments (Including Win+Office)
• Experience with other 3rd party software
• Knowledge and experience in Networking
• Excellent organizational and coordination abilities
• Self-motivated, and able to work with minimal supervision
• High service orientation and strong customer facing along with excellent communication skills
• High-level English - verbal and written
• Self-learning capabilities
• Experience working with ticketing solution – advantage