Jobs in Berlin, Germany

About the role

We are seeking an outstanding Executive / VIP Business Travel Consultant to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional it is highly personalised, time-critical, and relationship-driven. You will have strong GDS experience though we are able to provide full cross platform training for candidates who have experience in Amadeus, Sabre or another GDS. This remote opportunity is on a fixed term basis across a variety of locations including; Germany, Portugal, Ireland, UK, Poland, Belgium, Netherlands. At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.

What you'll bring

• The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service, paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist.
• Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar)
• Strong understanding of contact centre performance metrics, including productivity, efficiency, and CSAT
• GDS experience (Amadeus, Sabre, Galileo or similar)
• Exceptional communication skills with a polished, confident, and discreet style
• Ability to remain calm, decisive, and solutions-focused in high-pressure situations
• Strong organisational skills and attention to detail
• Experience supporting senior stakeholders, C-suite, or high-net-worth individuals
• Exposure to out-of-hours, follow-the-sun, or on-call travel support models
• Naturally service-oriented with a strong hospitality mindset
• High emotional intelligence and sound judgement
• Comfortable working autonomously and taking full ownership

Locations