Jobs in Bethesda, MD

About the role

As the   Customer Service Representative , you will provide onsite full-time Customer Service & Concierge Desk/Conference Center Support. This position has high client visibility and promotion potential.

What you'll bring

• High School Diploma or GED.
• Minimum of one (1) year of recent experience working at a customer service center.
• Must be proficient in the use of Microsoft Office, primarily Word and Excel.
• Strong interpersonal skills to maintain effective working relationships with team and customers.
• Good oral and written communication skills sufficient to respond to customers’ routine questions in a clear and concise manner.
• Ability to manage own activities and workflow under tight deadlines.
• Ability to apply a strong customer focus orientation to understand customer requirements. and suggest and implement solutions.
• Ability to ensure that management, co-workers, customers, and stakeholders are kept informed.