Jobs in Bolingbrook, IL

About the role

This is a hands-on role with a broad mandate. You’ll own the day-to-day technology experience for Formicans: computers, accounts, applications, permissions, onboarding and offboarding, endpoint management, IT support, office technology, and our relationships with our outside IT partner. You'll also be the onsite technology owner for our Bolingbrook office and warehouse. If the Wi-Fi is down, someone's badge doesn't work, a conference room isn't connecting, the TV needs to be ready for All Hands, or a new hire needs a laptop, you're the person who makes sure it gets handled. You aren't expected to personally pull every cable or install every camera; you are expected to own the outcome. We care more about capability, curiosity, and trajectory than a perfectly linear resume. You'll likely have 3 to 7 years of experience in IT operations, systems administration, technical support, security operations, or another hands-on technology environment. You don't need to be an expert in everything we do or use technically upon hire, although you will become one over time. You don't need to know every system we use today. We'd rather hire someone with strong fundamentals and an exceptional ability to learn. You do need to be highly capable at using AI to extend what you can do, resourceful enough to figure out problems you haven't encountered before, and accountable for seeing things through to resolution. Most importantly, we want someone who is genuinely excited about technology and AI and constantly asks: Why are we doing this manually? Can I automate it? Can I make this better? This is a meaningful part of the job, not a side project. We mean more than using ChatGPT to write emails. We want someone excited about connecting AI to actual systems and workflows.

What you'll bring

• You don't need to be an expert in everything we do or use technically upon hire, although you will become one over time.
• You don't need to know every system we use today.
• You do need to be highly capable at using AI to extend what you can do, resourceful enough to figure out problems you haven't encountered before, and accountable for seeing things through to resolution.
• You have a home lab, side project, GitHub repo, Raspberry Pi graveyard, overly complicated Home Assistant setup, or other evidence that you genuinely enjoy messing with technology also counts.
• We don't require a particular degree, certification, or traditional career path.
• You've worked in a startup or physical operating environment
• administered Google Workspace, MDM/RMM, EDR, or identity systems
• supported SOC 2
• managed an MSP
• worked with office networking or physical-security systems
• or built scripts, bots, internal tools, integrations, or AI agents because you got tired of doing something manually.

Locations