Senior People Partner & Operations
-REMOTE, BULGARIA- Hybrid
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About the role
Smartsheet Bulgaria is looking for an experienced professional to represent our People and Culture team in Bulgaria. This role will require to support the EMEA region by aligning everyday people practices with organisational objectives to drive performance, streamline processes, and maintain operational compliance across multiple international entities. The role balances day-to-day manager coaching and employee relations with full ownership of local People Operations for Bulgaria, as well as broader compliance tracking for assigned European markets. This is a hybrid position with occasional travel to Sofia. You will report to the Sr. Manager, People Partnerships who is based in the UK
What you'll bring
- 8+ years of progressive HR experience and hands-on HR operations.
- Experience working within a high-growth, fast-paced global or international organisation supporting multiple countries, legal entities, or cross-border matrix environments.
- Direct experience managing employee relations cases, performance management, and conflict resolution.
- Robust knowledge of Bulgarian employment law and practices is mandatory, coupled with a practical understanding or prior exposure to UK or German employment law frameworks.
- Proven experience managing core People Operations workflows for Bulgaria, while additional experience handling or supporting People Operations within France or Germany is highly beneficial.
- Professional fluency in either French or German is required to directly support specific European business units and multi-country stakeholders.
- Exceptional data acumen and analytical skills, with a track record of using data to identify insights and drive action.
- Ability to work independently, manage shifting operational priorities, demonstrate good personal judgement, and handle tasks under pressure.
- Strong attention to detail, time management, and organisational skills.
- High level of discretion and the ability to handle sensitive, confidential matters responsibly.
- Fluency in English required.
- Legally eligible to work in Bulgaria on an ongoing basis.