General Manager
Glastonbury, CT On-site
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About the role
The General Manager is responsible for ensuring TheKey clients receive excellent care allowing them to remain independent in their homes, as well as actively and independently working to develop new referral and client relationships. The General Manager is integral to ensuring smooth operations and client satisfaction, supporting long-term retention of cases, and building revenue and market share in their assigned location(s). Take Ownership of and Build a Branch for the Nation’s Leading Provider of Care in the Home. Are you a dynamic people leader who is eager to impact a branch by driving growth and making a positive difference in the healthcare world? If this sounds like you, consider joining the team as a General Manager at TheKey. We’re looking for a leader with a background managing high-functioning teams in the healthcare industry. The ideal candidate will have experience managing diverse teams where most individuals are hands-on or clinical. This is a role that will require exemplary strength in hiring, recruitment, and people relations. You’ll ensure that we have the talent and team culture in place on a local level, own the training and professional development of team members and smooth functioning between departments .
What you'll bring
- Five to seven years of leadership experience in health care, elder care, social work, or related industry
- Strong understanding of budget management and financial monitoring
- Demonstrated leadership skills, including goal setting, training, and mentorship
- Proven track record of successfully leading and motivating diverse teams
- Multitasker and critical thinker with strong analytical skills
- Exceptional interpersonal and communication skills, including writing, speaking, and active listening
- Bachelor’s Degree in gerontology, health care, social work, or related profession from an accredited university desired; or equivalent experience