Senior Outbound Sales Manager (Contact Center)
Glendale, CA, United States On-site
$130,000–$140,000 a yearJobFig found this opening at its original source and checks that it remains available.
About the role
The Senior Outbound Sales Manager provides strategic leadership for Public Storage’s outbound sales function, overseeing multiple campaigns and teams to drive revenue growth, conversion improvement, and customer experience excellence. Reporting to the Vice President of Sales, this role leads the Outbound Sales Manager and broader outbound operations. The ideal candidate brings strong sales leadership, analytical rigor, and the ability to influence cross-functional priorities. This leader will establish operating goals, evaluate performance against key business outcomes, and use data, analytics, and AI insights to optimize results. The role also serves as a key partner to senior leadership, delivering executive-level reporting, recommendations, and insights to support planning, resource allocation, and continuous improvement.
What you'll bring
- 8+ years of progressive sales leadership experience
- Proven ability to lead managers or multi-level teams in a performance-driven environment
- Demonstrated success driving revenue growth, conversion improvement, and operational excellence
- Strong strategic, analytical, and business planning skills
- Experience presenting to senior leadership and influencing executive decisions
- Proven ability to build and lead high-performing sales organizations
- Strong communication, leadership, and change management capabilities
- Solid understanding of legal requirements and restrictions associated with outbound dialing campaigns
- Experience in storage, real estate, or related service industries
- Experience managing outbound sales functions at scale
- Familiarity with AI-enabled sales tools, speech analytics, and performance intelligence platforms
- Background in CRM, forecasting, and sales operations