Jobs in Grand Rapids, MI

About the role

The Solution Development Lead is responsible for the evaluation of new and renewal services representing all services Dematic has to offer including Resident Maintenance in which they will develop costing focused on the customer’s Dematic solution(s) and needs. Pertinent information will be documented and provided in support of preparing successful and accurate proposals. They will work with all departments of Dematic to develop safe, low risk, creative and competitive solutions to meet a client’s needs. Where appropriate, they will lead the proposal team in its efforts and present the results to Dematic Sales and possibly to the potential customer. After contract award, they will be expected to facilitate the transition of the project to the operations team.

What you'll bring

• Works on medium to large sized, individual projects, where design is complex integrating hardware and software.
• Analyzes customers' business requirements and application objectives
• develops an application design in products to meet customers' needs and uptime guarantees
• Will understand customer operations as well as Dematic products which will then derive staffing levels needed for success as needed
• Able to bundle service offerings that are a perfect complement to our new business system solutions
• Generates all costing workbooks for opportunities and services assigned
• Develops and documents the data need to generate a proposal document and work with the proposal team to ensure accuracy.
• Assist in the development of new proposal content for new services.
• Monitors assignment schedule and partners with sales on missing information for assignment completion.
• Assists with the maintenance of the Dematic proposal boiler plates as assigned.
• Respond to semi-complex inquiries related to the iProposal tool design, functionality, and usage
• Initiates reviews with operation stakeholders on costing methodologies and adjusts as needed.

Benefits

Locations