Jobs in Greenfield, IN

About the role

In this role, you’ll be the first point of contact for our residential customers, assisting them with their Electric, Communications, Water, and Wastewater services. You’ll answer questions, resolve issues, process information, and help customers make the most of their NineStar Utilities - all while providing outstanding service and support.

What you'll bring

• High school diploma or equivalent required.
• Minimum of 3 years of proven experience in providing excellent customer service.
• Proficiency in using various software programs, including Microsoft Office Suite (Excel, Word, Outlook, and Teams), and NISC-iVUE is essential.
• Strong oral and written communication skills, with the ability to effectively interact with customers, colleagues, and vendors.
• Strong organizational and time management skills to handle multiple tasks and meet deadlines.
• On-call and Saturday rotation is required.
• Position will be on-site at the Greenfield and McCordsville offices.
• Familiarity with the Telecommunications and/or utility industry is preferred.

Benefits