Jr. IT Support Specialist
Harrisburg, PA On-site
$47,000–$50,000 a yearJobFig found this opening at its original source and checks that it remains available.
About the role
WebFX is seeking an entry-level candidate for our IT Support team! Our ideal candidate has a bachelor's degree (or will soon have one!), a track-record of strong academics, and is excited about all things technology and tech support. Related experience is awesome to have, but never required - we'll train you on everything you need to know. Respond to support tickets from team members when they run into technology issues Help solve problems with computer systems, software, hardware, and other workplace technology Educate team members on technology, and walk with them through the problem-solving process Run diagnostic programs to identify and resolve problems
What you'll bring
- A Bachelor's Degree: All majors welcome!
- GPA: 3.4 or above
- (Upcoming grads are encouraged to apply - we interview and hire up to a year in advance!)
- Prior experience working, in any field (for example: a part-time job, summer job, internship, etc)
- Strong verbal and written communication skills
- Customer service experience (in any industry)
- Ability to translate technical information into simple terms
- Excel/Google Suite
- Solid understanding of both Windows and Mac OS
- Solid understanding of the latest business office technologies
- Experience in tech support or IT Help Desk-related work (a bonus!)