Customer Experience Advisor
Indianapolis, IN On-site
$60–$65,000 a yearJobFig found this opening at its original source and checks that it remains available.
About the role
At Vomela our greatest asset is our people. As a full-service visual communications company, we are looking for creative and intellectual thinkers that work with our customers to create compelling brand solutions and foster meaningful connections. And while you're focused on creating big things for global and local brands, we will help you build a career you can be passionate about. The Customer Experience (CX) Advisor serves as the advisor for assigned retail and direct mail clients. The role is responsible for evaluating customer requirements, determining campaign execution strategies, recommending production and distribution solutions, and exercising independent judgment to balance customer objectives, operational capabilities, cost considerations, and company business goals. The position works across Sales, Prepress, Production, Purchasing, Logistics, and Finance to drive operational performance, customer retention, and profitable growth.
What you'll bring
- What You'll Bring...
- 3-5 years of experience in print, manufacturing, marketing services, logistics, account management, or related fields.
- Strong analytical, business, financial, and problem-solving skills.
- Demonstrated ability to exercise independent judgment and make business recommendations.
- Ability to influence cross-functional teams and manage competing priorities.
- Bachelor's degree preferred.