Client Service Coordinator
Indianapolis, Indiana, United States Hybrid
$50,000–$52,000 a yearJobFig found this opening at its original source and checks that it remains available.
About the role
The Client Services Coordinator (CSC) plays a key role in supporting global Account Managers by ensuring seamless execution of branded merchandise programs across multiple markets. This position requires strong coordination, organization, and communication skills to manage product sourcing, quoting, order processing, and delivery tracking while meeting the unique needs of international clients. This role is ideal for detail-oriented and highly creative professionals with experience in sales support, purchasing, merchandising, or account coordination who thrive in a fast-paced, international business environment. Additionally, BDA is seeking candidates who are eager to develop their careers with us and have aspirations to eventually transition into the sales team. This position offers a clear pathway for growth and advancement within our organization. If you are hired at BDA, your compensation will be determined based on factors that may include geographic location, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any offer. In the spirit of pay transparency, the range listed is the full base salary range for the role and hiring at the top of the range would not be typical, in order to allow for future salary growth.
What you'll bring
- 2+ years of experience in sales coordination, account management, or purchasing
- Ability to communicate effectively with clients, vendors, and internal teams across different time zones and regions.
- Strong analytical and organizational skills with high attention to detail.
- Proficient in creating reports and presentations.
- Project management skills – ability to handle multiple orders, deadlines, and priorities efficiently.
- Knowledge of branded merchandise, promotional products, or supply chain management is an advantage.
- Must be 18 years or older to apply.
- Experience in customer service, vendor negotiation, or procurement is a plus.
- Proficiency with industry tools, including Microsoft Suite (Excel, PowerPoint, Outlook, Teams), Salesforce, Oracle EBS, Smartsheet, Canva and other relevant tools is highly preferred.
- Bachelor’s degree in business, Marketing, or a related field preferred but not required.
- preferably in BPO, e-commerce, retail, or merchandising industries.