Branch Operations Manager
Kansas City On-site
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About the role
Lansing Building Products has supplied professional contractors with high-quality building products since its founding in 1955. Led by third generation President & CEO Hunter Lansing, we remain true to the family values and mission of Respect, Service and Excellence in everything we do. A certified Great Place To Work™, Lansing has nearly 2,000 associates in 112 branches serving customers in 35 states along with Home Office locations in Richmond, VA and Waltham, MA. We exist to make a positive impact in people’s lives and are focused on delivering a best-in-class experience to our associates and our customers. Branch Operations Manager Responsibilities: • Live our mission statement centered on our values of respect, service, and excellence • Works under the direction of the branch manager and is responsible for the day-to-day operation of the branch • Plays a critical role in the profitability of the branch and assists the branch manager with P&L management • Supervises the inside sales staff and the warehouse manager • Serves as the “go-to” leader for customer service opportunities and issues • Searches for ways to improve branch operations and sales • Monitors all branch operations, including: warehouse processes, physical inventory, fleet, payroll, bank deposits, cycle counts, and daily reports using Lansing's "day's work in a day's time" philosophy • Works alongside the warehouse manager and associates • Uses company's sophisticated inventory management network, which ties all Lansing branches together • Responsible for branch staffing • Does what is necessary to get the job done while following our mission statement Branch Operations Manager Qualifications: • Experienced manager and supervisor with the ability to motivate subordinates • High integrity and energy while working in a fast-paced environment • Experienced manager with the ability to motivate subordinates • Experience with building products either as a salesperson or in senior warehouse roles • Ability to meet -- and reach -- personal goals • Strong interest in sales and/or retail as evidenced by previous jobs or by education • Excellent interpersonal skills -- the ability to work one-on-one with customers and the ability to resolve sensitive business-related issues • Strong computer knowledge • All-around business professional with exceptional telephone etiquette • Competitor with a hunger for success and the willingness to go the extra mile • Strong communication and social skills • Heavy lifting -- up to 70 pounds -- may be required on occasion WRH123 A Career with Lansing Building Products offers: • Coverage to support your overall well-being: Medical, Dental, Vision, HSA with company contributions, Health Advocate and EAP • Investment in your future: Competitive 401k, Employer Match of 50% up to 15% of salary • Culture: Great Place to Work Certified every year since 2019 • Work/Life Balance: Paid Vacation & Sick Days • Growth/Development: Tuition Reimbursement & Training Programs Other Added Benefits: • Company Paid Parental Leave • Company Paid Life Insurance • Short Term & Long-Term Disability • Paid Holidays • Health and Wellness program • Volunteer Time Lansing Building Products is proud to be an equal opportunity workplace committed to building a diverse team of qualified individuals.
What you'll bring
- Experienced manager and supervisor with the ability to motivate subordinates
- High integrity and energy while working in a fast-paced environment
- Experienced manager with the ability to motivate subordinates
- Experience with building products either as a salesperson or in senior warehouse roles
- Ability to meet -- and reach -- personal goals
- Strong interest in sales and/or retail as evidenced by previous jobs or by education
- Excellent interpersonal skills -- the ability to work one-on-one with customers and the ability to resolve sensitive business-related issues
- Strong computer knowledge
- All-around business professional with exceptional telephone etiquette
- Competitor with a hunger for success and the willingness to go the extra mile
- Strong communication and social skills