NielsenIQ Verified 20h ago
Global Customer Support Executive
Karachi, , Pakistan On-site
Salary not listedPaySalary not listed
TypeFull-time
Work settingOn-site
Verified listing
JobFig found this opening at its original source and checks that it remains available.
About the role
You will be responsible for achieving Quarterly Customer Satisfaction targets, as well as ensuring key business metrics around timeliness, quality and coverage are maintained effectively.
What you'll bring
- Fluent English language
- Experience in a Customer Support role
- Demonstrable ability to perform against multiple business KPI’s, particularly inclusive of Customer Satisfaction
- Proven ability to work collaboratively as part of a diverse team, in a fast-paced environment
- Highly organized, driven, with good time management skills and a logical approach
- Able to prioritize workload, and excellent attention to detail
- Excellent communication skills, both written and verbal
- ideally in a Business-to-Business environment and/ or experience with data analysis is a plus
Benefits
Employee Assistance ProgramLife InsuranceMedical Insurance