Jobs in Kitchener, Canada

About the role

Be part of what makes us different. You’ll help lead a welcoming and efficient checkout experience while supporting our front-end team with service excellence and operational readiness. Through confident leadership, hands-on coaching, and a passion for customer service, you’ll ensure every interaction reflects Farm Boy’s commitment to the best fresh shopping experience. Here are some of the other ways you’ll help us stand out:

What you'll bring

• What you bring to the table.
• We provide the opportunity, and you bring the potential.
• A genuine passion for delivering engaging and exceptional customer service.
• Partial completion of a post-secondary program plus a minimum of 1 year of progressively responsible experience in a similar role (or an equivalent combination of education and experience).
• The ability to work independently while taking pride in exceptional quality, attention to detail, and strong cleanliness standards.
• For locations selling alcohol: minimum age of 18 years and Smart Serve certification (or willingness to complete).
• Strong mathematical skills with a high degree of accuracy in cash handling and transaction processing.
• A collaborative leadership style supported by clear and effective organizational and communication skills.
• Thrive in a fast-paced, hands-on setting that involves multiple deadlines, extended periods of standing, heavy lifting, repetitive movement or tasks, and work that may be performed in cooler, freezer, and outdoor conditions.
• Flexibility to work a dynamic schedule including evenings, weekends, and holidays.
• Fluency in English
• What we bring to the table.

Benefits