Jobs in Knoxville, TN

About the role

Leave Administration Services is responsible for administering the full leave of absence cycle within the guidelines of federal, state and company policies. Providing guidance for Pilot Company's team members, managers, and HR partners during the leave and accommodation process to ensure a positive and informed experience.

What you'll bring

• High school diploma required
• At least 2 years of leave of absence experience required
• Intermediate Microsoft Office skills including Excel
• Ability to handle sensitive and confidential information ethically and responsibly
• Ability to independently handle, research, evaluate and resolve simple Leave of Absence matters
• Ability to embrace technology, as well as utilize and transact in HR systems, portals, knowledgebase and case management
• Ability to follow standard procedures in resolving issues and knowing when to refer to higher tiers or legal department when appropriate
• Strong organizational, attention to detail and multi-tasking skills
• Strong interpersonal and customer service skills- Must have the ability to show compassion and empathy for others
• Strong written and verbal communication skills
• Bachelor’s degree preferred
• Broad Knowledge of Leave of absence policies preferred

Benefits