Jobs in Lake Mary, FL

About the role

We are looking for an Insurance Operations Senior Product Owner who can drive transformative operational initiatives and deliver business value through generative AI solutions. This role is a hybrid execution position supporting the rollout of generative AI initiatives across business operations. You will serve as the bridge between business stakeholders and delivery teams—intaking and shaping AI use cases, translating needs into clear requirements, developing prompts, and iteratively testing and refining outputs until they are reliable, repeatable, and fit-for-purpose. You will help establish a disciplined prompt lifecycle (design → test → refine → version) and enable end-users through guidance, examples, and adoption assets.

What you'll bring

• Proven ability to enact change quickly in business operations
• Willingness to develop Agile team members by inspiring, encouraging and providing constructive feedback
• Solid leadership skill
• Proven ability to work directly with Product Management, business stakeholders and technical/product teams
• Domain knowledge of solutions being developed
• Bachelor’s degree or equivalent work experience
• Typically a minimum of five years as a Product Owner or equivalent role in an Operations or Underwriting environment
• Experience with insurance or finance based products in an Operations or Underwriting environment
• Successful track record with Agile methodologies
• I n certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role.
• Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location.
• CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals.

Locations