Assistant Branch Manager
Lake Mary, FL On-site
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About the role
The Assistant Branch Manager responsibilities are to coach, develop and lead branch employees to obtain individual, branch and organizational growth goals while delivering unbelievable member service experiences and maintaining operational excellence. This key position is accountable to work with the Branch Vice President to create, implement, and maintain branch strategies aligned with VyStar’s objectives in a fast-paced environment. They also develop and implement tactical plans and establish objectives for the branch which are documented in the annual business plan. The leader must also establish strong member and partner relationships and engage in community volunteer and leadership opportunities. Counsel
What you'll bring
- The Assistant Branch Manager must maintain a high level of participation within the VyStar leadership team and promote, reinforce, and support decisions of the credit union and management.
- High school Diploma/GED is required.
- 3 + years in a customer service, sales, community service, military service, or leadership role is required.
- A congenial attitude, excellent written and verbal communication skills, problem solving skills and the ability to relate well with others are required.
- Must possess strong teaching and mentoring skills and a commitment to quality service.
- Must be able to work in a fast paced, changing environment and have a strong desire to assist members in meeting their financial needs.
- May stand throughout entire shift in order to assist members or other staff.
- Associate’s degree is preferred.
- 2 years’ experience in a lead role within a financial institution is preferred.