Alarm.com Verified 3d ago
Technical Support Representative
Liberty Lake, WA On-site
$39,520–$46,800 a yearPay$39,520–$46,800
TypeFull-time
Work settingOn-site
Verified listing
JobFig found this opening at its original source and checks that it remains available.
About the role
As a Technical Support Representative, you will be responsible for supporting all products OpenEye offers as well as secondary software and products necessary for use. You will provide phone and email support to our customers for a variety of our video security products.
What you'll bring
- High School Diploma or a General Education Degree
- 2+ years related experience in customer service, troubleshooting and repairing DVR and CCTV equipment
- Excellent verbal and written communication skills
- Must be a problem-solver who is flexible and responsible
- Must be able to work in a team-based collaborative environment
- Enjoy interacting with people
- Work at our Liberty Lake, WA headquarters
- Knowledge of basic inter-networking operations and protocols, with a demonstrated ability to assist with networking projects.
- Knowledge of Security Industry (Cameras, DVR’s, Sensors, Relays, etc.)
- Knowledge of electrical wiring, proper grounding, etc.
- Knowledge of Linux OS
- The Perks!
Benefits
401(k)Disability InsuranceHealth Savings Account (HSA)Life InsuranceMedical Insurance