Service Manager
Little Elm, United States On-site
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About the role
We're looking for an ambitious Service Manager with a proven track record of managing service departments and a strong commitment to safety. The ideal candidate will bring exceptional customer service skills, a passion for driving revenue growth, and a dedication to developing a stellar team. As a Service Manager, you’ll lead the Service Department while collaborating closely with the Branch Manager to ensure operational efficiency, attract and develop top talent, and support customers in meeting their needs. You’ll also play a key role in building and motivating a high-performing team of technicians and service support staff.
What you'll bring
- 3+ years of supervisory experience with proven success in customer service and service department operations.
- Strong problem-solving skills and the ability to meet the needs of customers, employees, and OEM equipment suppliers.
- Self-starter with a sense of urgency and a commitment to delivering results.
- Excellent organizational, communication, and people skills.
- Proven ability to recruit, train, and motivate high-performing teams.
- Proficiency in Microsoft Office products and dealer business systems.
- Knowledge of federal and state safety regulations related to shop and job site operations.
- Valid driver’s license with a clean driving record.
- Prior dealership service experience in the heavy equipment industry strongly preferred.