Jobs in Malta

About the role

The customer service role at Betsson Group involves assisting Nordic and English-speaking customers via email, chat, and telephone. This role requires strong communication skills, multitasking, and time management abilities. Customer service agents are responsible for translating promotional texts and surveys and managing customer accounts while following responsible gaming practices. Betsson Group provides a multicultural and friendly work environment that encourages employees to develop their skills and knowledge of the iGaming industry. Overall, the customer service role is critical to delivering the best possible customer experience.

What you'll bring

• Strong communication skills in English and a Nordic language, both written and verbal
• Proficiency in Microsoft Office
• Ability to multitask and manage time effectively
• Additional language skills are considered a plus

Benefits