Operations Support Specialist
MaltaAll locationsMaltaSpainRomaniaNetherlandsLithuaniaGreeceSloveniaCzech RepublicPortugalBulgariaAustriaUkrainePolandEstoniaSlovakiaLimassol, Cyprus, Hungary Remote
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About the role
This is a junior/middle operations-focused role where you'll support the day-to-day processing of KYC requests, refunds, and user verification cases. Rather than conducting complex compliance investigations or risk assessments, you'll ensure operational cases are handled accurately, documentation is complete, and communication with merchants and partners is clear and professional. If you enjoy structured, process-driven work, have strong attention to detail, and prefer written communication over calls, you'll feel right at home in this role.
What you'll bring
- Previous experience in operations, back office, customer support, document verification, or administrative roles is a plus