Associate Community Manager
Manchester, New Hampshire, USA On-site
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About the role
As an Associate Community Manager at Alumni Ventures, you'll play a vital role in supporting our investor community while gaining hands-on exposure to venture capital, startup investing, investor relations, and fund operations. This role sits at the intersection of customer success, relationship management, investor communications, and financial services. You'll work closely with prospective and existing investors, Managing Partners, Community Managers, and cross-functional teams to support fundraising initiatives, investor engagement activities, and operational processes. You'll help individuals navigate their journey with Alumni Ventures—from initial interest through investment and ongoing engagement—while developing expertise in client service, investor relations, venture capital, and business operations. This is an ideal opportunity for professionals who are eager to learn, take ownership, and grow their careers in a collaborative, fast-paced environment. Through hands-on training, mentorship, and direct exposure to senior leadership, you'll build valuable skills in communication, relationship management, project management, operations, and venture investing.
What you'll bring
- We're looking for a client-centered, detail-oriented professional who is excited to grow in a collaborative, team-oriented environment.
- 1+ years of experience in customer success, client services, relationship management, account management, hospitality, recruiting, operations, financial services, consulting, or another customer-facing environment.
- Effective written and verbal communication skills.
- Strong organizational skills and attention to detail.
- Ability to manage multiple priorities and follow through consistently.
- Demonstrated ability to build positive relationships and provide thoughtful support to customers, or other stakeholders.
- Ability to learn and effectively use new systems, tools, and business processes.
- Interest in learning about investing, venture capital, financial markets, startups, or related business topics.
- Experience using HubSpot, Salesforce, or similar CRM platforms.
- Experience supporting clients, customers, members, investors, advisors, or other external stakeholders.
- Exposure to financial services, investing, venture capital, wealth management, banking, consulting, or related industries.
- Experience coordinating projects, events, webinars, or operational workflows.