Governance and Controls lead
Manchester, United Kingdom Hybrid
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About the role
Reporting to the Head of Global RTR, we are seeking a Governance and Controls Lead within RTR to own the GFS SOX control framework, act as the primary liaison for internal and external audit within RTR, and drive governance, controls and compliance with primary focus on RTR. Each Head of Function owns the control set for their process tower. This role sets GFS-wide standards and coordinates with the Governance and Compliance Lead in OTC and the PTP Process Excellence Lead to ensure consistency, providing the governance infrastructure underpinning GFS's control and compliance obligations. The role coordinates audit activity at a GFS level, consolidating outcomes and reporting across towers in partnership with the Governance and Compliance Lead, OTC and the PTP Process Excellence Lead. In addition to the controls remit, the role owns master data governance for vendors and customers, is responsible for data quality and integrity across GFS, and reports on service quality performance across GFS process towers including KPIs, SLAs and error trends. Direct reports include a Data Accountant and a Master Data Lead; the role is also responsible for the GFS intern programme. The role provides GFS leadership with clear insight on control effectiveness, process health and emerging risks.
What you'll bring
- Bachelor's degree or equivalent professional qualification in Finance, Accounting, Business Administration or a related discipline.
- Professional accountancy qualification (ACA, ACCA, CIMA or equivalent) required.
- Significant experience in SOX compliance, internal controls and audit management within a global Shared Services Centre (SSC) or Global Business Services (GBS) environment, with significant RTR process exposure - essential.
- Experience leading control frameworks, designing and operating CSA programmes and coordinating internal and external audit activity across a multi-process shared services environment required.
- Experience owning or governing finance master data, including vendor and customer master data, within a controlled shared services environment is advantageous.
- Strong knowledge of SOX, internal controls and GFS process environments (RTR, PTP, OTC and Payroll).
- Master data governance, KPI reporting and performance management expertise.
- Strong stakeholder management and ability to influence senior leaders.