Program Manager
Mansfield, MA, United States On-site
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About the role
Job Title: Program Manager · This position is probably most closely associated with a Quality Systems Manager (IT oriented), with good program management skills. · The PMV Data Manager is responsible for leading a group of PMV Data Analysts in developing statistically based ad hoc reports utilizing data generated by the Client complaint system to assist in the evaluation of safety triggers by PMV Analysts, providing leadership in the administration of the Client Complaint Tracking System (CTS) across the various Surgical Solutions Group sites, developing systems to provide support and tracking of ad hoc reporting outside the complaint group, as well as development and maintenance of the PMV SharePoint site. · The PMV Data Manager must be highly motivated and able to produce results with little need for direction.
What you'll bring
- · Advanced knowledge of medical device use
- · Strong knowledge of quality control concepts
- · Self-starter with proven ability to successfully work with minimal supervision
- · Proven ability to manage direct reports
- · Excellent presentation and customer service skills
- · Strong analytical skills including trend and statistical analysis
- · Detail oriented and highly organized
- · Demonstrated ability to communicate clearly both verbally and in writing
- · Proficiency in Excel and Access databases.
- · Understanding of relational databases.
- · Minimum Bachelor’s Degree.
- · Minimum 5 years related Post Market Surveillance and/or Quality Engineering experience with at least two years’ experience managing direct reports