Jobs in Marina del Rey, CA

About the role

As your product expertise grows, you'll occasionally support late-stage sales conversations by helping customers understand integration architecture, implementation approach, and technical capabilities. We're international, spanning the US, UK, and Canada We’ve raised +$30M to date including our recent $20M Series A - backed by Ridge, Next Coast, ScOp, Bullpen Capital, Data Point and Forum Ventures, as well as founders & executives from Amazon Alexa, Ada, Attentive, and Simon Data Comprehensive healthcare and unlimited vacation, including a mandatory half week for everyone over July 4, and a full week off at the end of the year In office 5 days/week in our satellite office in Suffolk County, NY. With expectations to work from our HQ office.

What you'll bring

• We're looking for someone who enjoys solving technical problems while working directly with customers.
• You're equally comfortable configuring integrations, troubleshooting production issues, and explaining technical concepts to both IT teams and non-technical stakeholders.
• 3–7+ years in Technical Implementation, Solutions Engineering, Technical Support, or a similar customer-facing technical role
• Hands-on experience configuring integrations, APIs, webhooks, data mappings, or enterprise software implementations
• Experience owning projects from technical discovery through production launch
• Strong troubleshooting skills with the ability to isolate and resolve complex technical issues
• Excellent written documentation and communication skills
• A builder's mindset—you enjoy creating scalable processes rather than simply following them
• Bonus: Healthcare technology platforms (Athena, eClinicalWorks, Experity, Solv, Clockwise, or similar)
• Bonus: Telephony or CCaaS platforms (Five9, Genesys, Talkdesk, NICE, VoIP)

Locations