Jobs in McLean, VA

About the role

Platform Engineering is scaling rapidly, with features being developed across four continents. Without a dedicated support organization enforcing operational hygiene, the gap between shipping features and supporting them in production will become unsustainable. This role is the keystone hire that sets the direction for how we operationalize platform reliability at scale.

What you'll bring

• Proven experience building and leading a DevOps or Tier 2/Tier 3 operational support team (not just managing one — building one from scratch)
• 7+ years in DevOps, SRE, or production operations, with at least 3 years in a people leadership role at the senior manager level or above
• 7+ years in Software Engineering with a proven track record of delivery
• Deep experience defining operational onboarding standards — runbooks, documentation gates, deployment checklists — for multi-team engineering organizations
• Hands-on familiarity with cloud infrastructure, Kubernetes, CI/CD pipelines, and infrastructure-as-code
• Strong experience supporting distributed systems at scale, including incident response and recovery coordination
• Experience working across globally distributed teams and time zones
• Experience with FedRAMP, GovCloud, or other restricted deployment environments
• AWS strongly preferred

Benefits