capitalone-Capital_One Verified 2h ago
Sr. Director, Head of Servicing Strategy & Operations, Capital One Travel
McLean, VAAll locationsMcLean, VANew York, NY On-site
Salary not listedPaySalary not listed
TypeFull-time
Work settingOn-site
Verified listing
JobFig found this opening at its original source and checks that it remains available.
About the role
You will be responsible for architecting the future state of Capital One Travel servicing, championing our support ecosystem as a core competitive advantage.
What you'll bring
- Bachelor’s Degree
- At least 10 years of Process, Project, or Program Management experience
- At least 10 years of Customer Facing Operations experience
- At least 5 years of People Leadership experience
- Masters in Business Administration
- 11+ years of Process, Project, or Program Management experience
- 11+ years of Customer Facing Operations experience
- 7+ years of People Management experience
- 4+ years of Learning & Development experience
- 5+ years of experience in Travel Servicing
- PMP, Lean, Agile or Six Sigma certification
- At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Locations
McLean, VANew York, NY