Robotics Field Operations Associate (Wynwood, Miami)
Miami, Florida, United StatesAll locationsMiami, Florida, United StatesWynwood Miami, FL On-site
$45,760 a yearJobFig found this opening at its original source and checks that it remains available.
About the role
As an Operations Associate, you’ll play a key role in ensuring the smooth and reliable performance of our autonomous delivery robots. In this hands-on role, you’ll assist robots in the field, perform light maintenance tasks like cleaning sensors, and help ensure that deliveries are completed safely and on time. Your quick problem-solving and on-the-ground support will help minimize service interruptions and protect valuable equipment. You’ll also document incidents and share observations that directly contribute to the ongoing improvement of our technology and operations. You’ll collaborate closely with teams across operations, engineering, and customer support—helping to manage robot deployments, escalate technical issues, and support safety and training initiatives. This role is onsite 5 days a week in our Wynwood Miami, FL hub.
What you'll bring
- Demonstrated ability to engage with customers in a professional setting
- Experience with Jira
- 1 year of experience in last-mile delivery, robotics, or customer-facing industries, with direct customer-facing (field or service-based) experience
- Experience using work communication tools (ie.
- Slack)
- Strong organizational, collaboration, and problem-solving skills.
- Preferred Experience, Qualifications, and Skills