Jobs in Mississauga, Canada

About the role

The IT Coordinator & Application Support Specialist at PCH plays a dual role in managing day-to-day IT operations and providing end-user support for critical healthcare and administrative applications. This position ensures seamless technology performance to support clinical care, resident engagement, and administrative processes. The role combines technical expertise with strong communication skills to resolve issues, maintain system integrity, and enhance staff productivity in an efficient, timely and courteous manner. In addition, this role is required to lead an assist in various IT related projects as required. To learn more about Wellbrook Place, the new long-term care homes and seniors hub, click here: https://www.partnerscommunityhealth.ca/wellbrook-place/ Applicants must be eligible to work in Canada. We would like to thank all applicants for their interest in this position, however, only those selected for an interview will be contacted.

What you'll bring

• College diploma or university degree in Information Technology, Computer Science, or a related field.
• Minimum 4 years of experience in IT support and application management
• Proficiency with healthcare applications such as PointClickCare, GoldCare, or equivalent EMRs.
• Strong knowledge of Windows OS, Office 365, networking, and IT security best practices.
• Ability to communicate technical concepts clearly to non-technical users.
• Excellent problem-solving, time management, and multitasking skills.
• Familiarity with PHIPA, AODA, and other regulatory standards in healthcare IT.
• We believe diverse and inclusive teams support strong decision making, fosters a culture of belonging and allows us to better serve our people, residents, and community.
• In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, we are committed to providing accommodations and will work with employees to meet their needs through the recruitment process.
• If you are a person with a disability and require assistance during the application process, please let us know.
• We embrace an inclusive work environment and welcome members of all backgrounds, experiences, and perspectives to apply.
• Experience with help desk systems and SLAs considered an asset.